Enabling Others to Act Audio

In this audio we introduce you to the fourth practice in the Kouzes and Posner leadership challenge and investigate the concepts of feeling powerful and how our constitution plays a role in building leadership skills.


  1. Amy Steenbock 5 years ago
    I agree with everyone here. I like that Jackie included family members. It is very important to give your full attention to the person you are dealing with. Use eye contact, clear your work from in front of you so that the person knows you are there for them. In our department we support each other and if something comes up that we need to discuss everyone stops what they are doing and joins in the conversation. If you have something to say you know that you can speak up and we will listen to you.
  2. Sue Erzinger 5 years ago
    enabling other to act..... I can't do it alone. I try my hardest at work to bring people together and to let them know they too have a stake/ownership in making the mortgage department the best in the land. I like to empower people to take a shot and go outside of their comfort zone and let them know I trust them while focusing my attention on them & listening.
  3. Jackie Suehring 5 years ago
    I agree with both Sheila and Lisa. I would like to add be sincere with co workers, customers and even family members. The family members may be the hardest.
  4. Lisa Erdmann 5 years ago
    When I was working the teller line the observable behavior I used was to give that customer in front of me my full attention. The key here is listening, eye to eye contact, asking questions, making that conversation count so I could meet their needs.
  5. Sheila Mroczynski 5 years ago
    Observable traits that I think are important to show you are serious about the conversation you are having, is to look at the person with whom you are talking. Look them in the eye when you are talking or when they are talking. Also use other body language like nodding your head and facial expression